We Saved The Day After A Lawnmower Accident
Marty’s Lawn Looked Great, But
Her Gutters Needed Some Help
Luckily, She Had Kroll
Construction On Call
Choosing a reliable home improvement company in Southeast Michigan is about so much more than just how well your project will be completed. Sure, you want the finest service, impeccable products, and respectful treatment.
But what about AFTER the project is over?
Shouldn’t you have excellent post-service care?
Marty quickly learned the value of having a dependable home improvement company on her side. She needed new gutters, so she carefully selected a company with a solid local reputation for getting things done right the first time.
She chose our team at Kroll Construction and learned exactly what we mean by “Relationships Built on Trust.”
What started as an average gutter installation would soon turn into a lawn care emergency. And we were just a call away to save the day.
All Home Improvement Jobs Are Important
At Kroll Construction, we complete home improvement projects of all sizes. What truly sets us apart from the competition is that we treat all jobs the same.
You’ll get the same level of respect and consideration for a gutter installation project as you would a joint roof and siding replacement project. We’ll never tell you that your job isn’t worth our time.
We ALWAYS put our best foot forward to deliver impeccable workmanship that lasts.
Marty’s gutter installation was no exception. Once her in-home consultation was completed, we scheduled a time convenient to her and our installation crew. We arrived ready to work, as is our company standard.
Our crew meticulously measured and crafted Marty’s new gutters on-site to ensure they seamlessly wrapped around her home. When we install gutters, you can count on them to always do their job.
When the project was completed, we ensured Marty’s home was thoroughly cleaned up so we could return it just as she handed it over to us. She was thrilled with how easy the entire process was and just how great her new gutters looked.
Our crew packed up and left our satisfied customer to enjoy her brand-new gutter system for what we all expected to be decades.
You Continue To Be Our Customer
About three weeks after her gutter installation, it all started as a normal day for Marty. Her lawn care company was scheduled to come cut the grass, and everything seemed to be in order.
Unfortunately, it would all quickly change.
The person operating the lawnmower mistakenly ran over her brand-new downspout, destroying it.
While the installation process with us at Kroll Construction was a breeze, Marty certainly wasn’t expecting to need repairs in less than a month after it was completed. So, naturally, she called us to see what we could do.
We quickly dispatched our gutter installation team to assess the damage. Fortunately, the damage wasn’t widespread, and it was a relatively fast fix.
Our crew made the repairs at no cost to Marty. It’s just one of the many ways we always strive to do what’s right for our customers.
Integrity Is The Backbone Of Our Business
Doing what’s right isn’t always easy, especially when no one’s looking. But that’s why having integrity is so important.
When you select your home improvement company, it should be one of the values prized above all others. That way, you know you’re in good hands no matter what happens.
In Marty’s case, we felt not charging for repairs on a gutter system that was less than one month old was the best thing to do. It’s just one example of how our integrity shines through.
If you’re looking for a dependable home improvement company in Southeast Michigan, turn to Kroll Construction, where we always do what’s right for our customers. There’s a reason we’ve been in business since 1963, and generations of families have chosen Kroll Construction for all their home remodeling needs.
Contact us today to schedule a quote.